Compliance
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Legal & Compliance
At Sarafi Etemad, the security of your funds and the integrity of the financial system are our top priorities. We are fully committed to complying with all Australian laws and regulations regarding remittance and foreign exchange.
We operate under a strict compliance framework to prevent financial crime and protect our customers.
Regulatory Registration
BRANCHES OF LIGHT PTY LTD trading (trading as Sarafi Etemad) is registered as a Remittance Network Provider / Independent Remittance Dealer with the Australian Transaction Reports and Analysis Centre (AUSTRAC).
AUSTRAC Registration Number
IND100848726-001
ABN
73 669 653 052
Anti-Money Laundering and Counter-Terrorism Financing (AML/CTF)
We are bound by the Anti-Money Laundering and Counter-Terrorism Financing Act 2006 (Cth). To comply with these laws, we maintain a comprehensive AML/CTF Program that includes:
Strict Customer Identification (KYC)
We must verify the identity of every customer before processing transactions.
Transaction Monitoring
We monitor all transactions for unusual or suspicious activity.
Regulatory Reporting
We are legally required to report cash transactions of AUD $10,000 or more (TTR) and any suspicious matters (SMR) to AUSTRAC.
Sanctions Screening
We screen all senders and receivers against Australian and international sanctions lists.
Important: We reserve the right to refuse any transaction or request additional information (such as "Source of Funds") if we believe a transaction may breach these laws.
Know Your Customer (KYC) Requirements
To send money or exchange currency with us, you will be required to provide valid identification documents.
Acceptable Identification includes:
For higher-value transactions, we may request secondary identification or proof of address.
Fraud Prevention
We work hard to protect our customers from scams and fraud.
Warning: Never send money to someone you do not know or have not met in person.
Be wary of:
- "Get rich quick" investment schemes.
- Online romance scams asking for emergency funds.
- Callers claiming to be from the ATO or Police demanding immediate payment.
If we suspect you are a victim of fraud, we may pause your transaction to protect your funds and ask you further questions.
Privacy & Data Security
We respect your personal information and handle it in accordance with the Privacy Act 1988 (Cth). We only collect the information necessary to process your transaction and meet our legal obligations.
For full details on how we handle your data, please view our Privacy Policy.
Dispute Resolution
We are committed to resolving any issues fairly and efficiently. If you have a complaint about a transaction, please contact us immediately.
We are a member of the Australian Financial Complaints Authority (AFCA), an independent External Dispute Resolution (EDR) scheme.
For full details on our complaints process, please view our Dispute Resolution Policy.
Contact Our Compliance Team
If you have any questions regarding our compliance obligations or need to report suspicious activity related to our services, please contact us.
Phone
0410 009 485Waste No More Time!
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